Android
Login & Membership
How do I log in?
1. Download the app using the following link: click here to download the app on Google Play . 2. Open the app and tap the 'I already have an account'...
I already purchased the application/subscription, why is it asking me to pay twice?
No worries, you simply need to install the application on your device and once you open the app, use the “I already have an account” option, as shown ...
Can I use the application on multiple devices?
You can access your personal account on multiple devices by simply downloading the app and logging in. However, please keep in mind that synchronizati...
How can I delete my account?
We are sorry to see you go! Follow these steps to delete your account: 1. Open the 'Settings' section; 2. Click on the 'Personal Details' button; 3. S...
Billing & Subscription
How can I change my payment method?
Unfortunately, currently, it’s not possible to change the payment method that is linked to your subscription. However, we’re always happy to find a wo...
How can I cancel the subscription?
There are currently two ways to cancel a subscription: Contact our support team via the Contact Form . Cancel directly in your web version user accou...
How can I change my subscription period?
At the moment, switching between plans isn’t possible. However, we’re pleased to offer an alternative solution: you can convert your current subscript...
Is my subscription auto-renewable? Can I purchase a program for a single period of use?
The subscription is auto-renewable by default, meaning it will automatically renew at the end of each billing cycle. You will be billed based on the r...
It looks like I was charged twice for the same/different plans, what do I do now?
If you accidentally purchased a plan twice, on the website and via Google Play, please contact our support team via the Contact Form with confirma...
Can I pause or postpone my subscription?
You can pause your subscription for one month in your web user account. Please follow the instructions below: 1. Open this link ; 2. Enter the email...
How can I get a refund?
Please make sure to visit the Refund Policy page to see whether your case meets the refund criteria. According to our policies, we have a money-bac...
Are my subscription and the plan in the application connected?
The number of days in your personal plan and the duration of your subscription aren’t related. Your 30-day training plan is designed to guide you thro...
App's features & Workouts
I want to enable/disable notifications from application.
Here are the instructions on how to set notification preferences: To turn notifications on or off , go to the settings on your device > tap “Apps” > c...
How does the program work?
When you sign up, you fill in specific parameters, such as your goal, fitness level, weight, target weight, age, physical activity level, and availabl...
What is my meal plan? Can I change the meals that are offered in my plan?
The meal plan you see inside the app is created based on your parameters and goals. However, it is a simple menu to meet your body’s personal needs fo...
Where is my personalized plan?
The “Plan” tab in your account includes activities that were generated based on the information you filled in during the onboarding procedure. This is...
How can I change my height/weight/units/email?
You can change parameters like height, weight, units, and email by following these instructions: 1. Go to the 'Settings' section; 2. Click on 'Persona...
Can I change my training goal?
You can change your training goal by choosing one of two options: weight loss or muscle gain. To do that, please follow these steps: 1. Open the ‘Pla...
How do I change my workout schedule?
Your workout schedule is flexible and you can adjust it to your lifestyle. To modify your workout schedule, please follow these steps: 1. Open the ‘P...
What are Challenges?
We've recently added the 'Challenges' tab, a new feature designed to enhance your workout experience with a more personalized approach. It offers 16 d...
What is the workout creator? How does it work?
In the 'Workout Creator' tab, you choose the type of workout : Home or Gym. Next, select the equipment you wish to use. The final step is to set the ...
How can I change my equipment?
You can select your preferred equipment preset by tapping the settings icon in the top right corner of the screen. There you can choose from popular ...
How does a new home player work?
We’ve rolled out a brand-new version of the Workout Player, packed with awesome features to make your training even smoother. Here’s what’s new: ✨ Pr...
Can I change the exercise that is offered in the workout?
The Muscle Booster app lets you target specific muscle groups in your chosen problem area. For the best results, complete all exercises in your workou...
What is the best time to work out? Do I need to do all the suggested workouts in a row?
The plan provides both main and additional activities each day, but you don’t have to complete them all at once. You can do them at different times th...
How can I indicate my health restrictions in the app, and will they affect my plan?
Unfortunately, we cannot customize training programs based on individual health conditions, as we are not authorized to provide medical consultations....
What if I miss a day of my training?
No worries! The app automatically adjusts your schedule. If you skip a workout, it will be marked as a rest day, and the session will be rescheduled f...
What does a “rep” mean when doing a right and left-sided exercise?
For exercises that involve both sides of your body (e.g., Jumping Lunge, Side Split Squat), the number of reps shown in the app represents the total c...
What does ‘Muscle recovery’ mean, and how does it influence my plan?
The Recovery section helps you track your muscle recovery after each workout, ensuring you train effectively while allowing your body the rest it ne...
How do I find chair workouts?
The app creates a personalized Plan based on the details you provide during sign-up, including your goal, fitness level, weight, target weight, age...
Apps & Integrations
Can I run the application on my TV?
The app does allow you to display your phone or tablet screen on your TV. This feature lets you enjoy the process of exercising on a new level and pro...
Can I connect FitBit to the app?
We do understand how useful FitBit is and our team is doing its best to enable integration with it as soon as possible. At the moment, that option is ...
Can I sync my Samsung Gear Watch with the app?
The team is currently working on integrating the app with Samsung Gear Watch, although that option is not currently available.
How does the app track my steps?
Our app takes information from your device's activity manager to track your steps and speed and whether the device is stationary or moving (walking/ru...
Do you have a desktop/PC version of the application?
Unfortunately, we do not have a desktop version available at the moment as the app is designed for mobile devices. However, the workout creator is ava...
Technical Issues & Troubleshooting
What should I do if the video keeps freezing, won’t load, the workout won’t start?
Here’s what you can do to resolve the issue: Check your Internet connection. If you're on a cellular connection, try switching to Wi-Fi for a more st...
I cannot download the app; it says my device is not compatible.
The application is only compatible with Android 8.0/iOS 16.4 or later.
Legal
Other
Unsubscribe from emails
If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...
Do you guarantee results?
Seeing results actually depends on several different factors, including physiological ones such as metabolism and genetic predisposition, and, of cour...
Is the app only for men?
We’re thrilled to inform you that the female version of our app has been launched and released specifically to meet the needs and goals of our female ...
How can I include gym equipment in my workout as a female user?
Currently, the female version of Muscle Booster offers a limited selection of gym equipment options. Since this version is still new, we’re actively w...