Is my subscription auto-renewable? Can I purchase a program for a single period of use?
The subscription is auto-renewable by default, meaning it will automatically renew at the end of each billing cycle. You will be billed based on the renewal period you selected at the time of purchase. You can also find a detailed overview of your subscription, including the price of the plan and the renewal date, in your user’s account on our website.
To cancel your subscription and disable auto-renewal, please follow the instructions below:
log into your account on our website → tap “Account Settings” → “Subscription” → tap “Cancel Subscription” or
submit a cancellation request using the Contact Form.
At the moment, we do not offer the program for a single period of use. However, you can select a subscription duration that suits your needs and cancel it before the next billing cycle. Just be sure to submit your cancellation request at least 24 hours before the renewal date.